Flagship · 8 weeks
KPI Grid Clinic
Build a named grid of live app KPIs with freshness contracts, owner maps, and a written policy for late events. Informational fee from £1,640 per seat.
Teaching calendar
Programmes
We run a small set of working studios. The KPI Grid Clinic has a full public syllabus. The other two seats are shorter intensives; enquire if the dates fit your team’s freeze windows.
Intensive · 3 days
Event Freshness Desk
A short studio on watermarks, out-of-order mobile events, and how to label a tile when the stream is behind. Dates released to the mailing list; syllabus on request.
Intensive · 2 days
Alert Hygiene Intensive
For on-call groups drowning in volume pages that never mention a KPI definition. We practise routing, mute windows, and a single overnight owner. Not a paging-tool tutorial.
Private · by arrangement
Board pack rewrite
A closed-door rewrite of one executive pack so every live tile cites grain, lag, and a named steward. We will not take a seat if the pack is still a screenshot collage.